John Young
CFO, I&H Brown and Breckenridge Lettings
We’ve always carried out identity checks on our clients as standard, even before property businesses were included into the AML regulations in 2020.
With no clear communication on the changes to our obligations, we carried on doing these checks as normal, completely unaware that they didn’t make us compliant with the Regulations.
When we responded to a HMRC letter about our AML, showing them what we believed was evidence of our compliance, we thought that would be the last we’d hear about it.
“Using AMLCC showed HMRC that we were taking our AML obligations seriously”
The response from HMRC saying we were non-compliant blind-sided us.
I started to research what we should be doing online, including reading the Regulations, which made the process of becoming compliant seem like an overwhelming task.
That’s when I found AMLCC, using a simple Google search. It looked to have everything we needed at a reasonable price. After the first phone call with Lisa, I knew it was the solution for us.
It’s an excellent one-stop-shop
We use AMLCC to create and store all the AML documents we need. The example wording and formatting helped us to quickly build our own AML policies, controls and procedures, and complete our business’ risk assessment. The reusable client profiles are also really useful to get the client risk assessments complete – something that would otherwise be a tedious task.
The risk dashboard with the pie charts on keeps me up to date on all the things that are outstanding. Like any training that’s out of date. The fact that the tests flow off the back of the training videos is brilliant too.
AMLCC changed things significantly with HMRC
There’s been many instances of property businesses being fined for being non-compliant. But we showed HMRC the work we’d done on AMLCC and they were satisfied that we were taking our AML obligations seriously, which was such a relief.
In the future, should we be inspected for AML, we’re able to give HMRC full read-only access to our AMLCC account. As most inspections are remote these days, this saves us time and effort. It also means they can get a full picture of the compliance work we’re doing.
What others have said
“We had the man from the ICAEW here yesterday to carry out a QAD practice review. We got a clean bill of health – not a single action point…That is in no small measure due to AMLCC so I just wanted to say ‘thank you’”
“Thank you for such a perfect and informative [solution]. You have given me a clear direction for my AML training and CPD.”
“I just wanted to say ‘thank you’ to you, Richard, and all the team at AMLCC for providing a service that really does minimise the burden of AML compliance.”
“What a refreshing pleasure working with a company who actually listens to the feedback from their customers and communicates with them!”
“Your team they have been excellent from the moment Fiona did a demo for me with only 15 minutes notice, and thoroughly going through the AMLCC product, answering the many questions I had! It was at this point at which I made up my mind this is the sort of business I want to work with for my AML.”
Making compliance easier
